Testimonials

"My brother and I were traveling from Wisconsin to West Virginia. After we did the Tail of the dragon, I noticed my front tire needed to be replaced.

Since I needed to get a new front tire, and my brother decided to replace his rear tire at the same time. We went to Alcoa Good Times for new tires.

Alcoa Good Times Parts and Service department was able to supply us with tires.
We removed the tires from the bikes and their service department mounted and balanced the new tires.

After we installed the new tires on the bikes, we found we did not have a torque wrench.
Their Service Technician (Kevin) went the extra mile and torqued the bolts to specification.

We received excellent service. Alcoa Good Times personnel went above and beyond to help us get back on the road.

Thanks,
Dennis D.
Wisconsin"

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Dennis DuBois - Green Bay, WI

"I just want to say that the sales team at Good Times was top on my list. Very helpful and very friendly. My experience there to perchace a Yamaha V-Star. Was very enjoyable my time there. I would recommend them to anyone. Job well done guys$gals. I'm happy with my new ride."

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Jim Wallace - Seymour, TN

"I always bring my 2 BMW bikes to your service department. I receive excellent service from Kevin Marshall. He always checks things out top to bottom, making sure everything is perfect. I appreciate his knowledge and expertise. Dan Funk"

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Dan Funk - Knoxville, TN

"Ran the tires off my Concours 14 on a recent tour of Tn. Paul was great. Had the tires I needed in stock and made arrangements to have them installed in about 2 hours. Got to hang out with him, Dave and Brian while the work was being done, and got suggestions for numerous route upgrades on roads that weren't even on the map, or were shown as scenic routes but really aren't. People like these 3 guys are what makes motorcycling so special. Above and beyond.Thank you."

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Rod Bowers - Greenville, SC, SC

"I have become so frustrated with businesses that overpromise and underdeliver, treat me like I'm a burden, and don't seem to care if I'm satisfied. Thank you, Alcoa service department, for being so different. You cared, you communicated well, you went above and beyond, and you treated me like I was your top priority. Oh, and by the way, every person we met at Alcoa was very friendly and eager to visit. THANKS!!"

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Jeffrey Plake - North Richland Hills, TX

"I want to thank you guy for the way you took care of my problem every one I felt with was awesome!!! It took a little longer than I thought it should but I am satisfied with my bike so far no issues once again thank you"

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George Allen - Knoxville

"Had a most awesome experience. Bought a Vulcan Custom Cheyenne was my sales lady great experience. The guys in parts are phenomenal great bunch. Ordered what I wanted on the spot. Finance department great job. We all laughed and was a very fun time. Thanks for my new motorcycle and and the fun we all had. GREAT JOB to all."

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Gary Gardner - Maryville, TN

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Kim Merriss - Maryville, TN

"I broke down 400 miles from home, after calling everyone I could find a local shop who couldn't help me told to
call these guys. Had to have my bike towed an hour to get there, so they knew they had me over the barrel, instead of gouging me, they it fixed exactly what needed to be fixed and made me a priority because I was traveling. I cannot say enough good things about Kevin, Riley, and the whole crew in the service department. A++++++ all the way around. My Uncle, who was with me keeps saying "I wish there was a ace like that around me" . You guys are the best!!!!"

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Michael Hanlon - RALEIGH, NC

"I broke down 400 miles from home, after calling everyone I could find a local shop who couldn't help me told to
call these guys. Had to have my bike towed an hour to get there, so they knew they had me over the barrel, instead of gouging me, they it fixed exactly what needed to be fixed and made me a priority because I was traveling. I cannot say enough good things about Kevin, Riley, and the whole crew in the service department. A++++++ all the way around. My Uncle, who was with me keeps saying "I wish there was a place like that around me" . You guys are the best!!!!"

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Michael Hanlon - RALEIGH, NC

"I purchased a 2021 Ural Gear Up in Aug last year. Having accumulated 7k+ miles, the tires had seen better days. The Ural dealer in Nashville shipped the tires to me. (cheaper than driving to Nashville) I brought the wheels to Good Times around noon on Wednesday and they were ready to pick up by 4 pm!
Good job gentlemen! Thanks!"

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Stuart Ulseth - Maryville, TN

"My R1200R was having rough idle in a middle of a road trip. Alcoa Good Times was 20 miles away and their service department agreed to diagnose the problem without delay. Kevin, who was very knowledgeable, quickly figured out the issue and fixed the bike. The tires were also worn out and I had Kevin install a new set as well. Great service!"

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Mikhail Kozlov - MD

"After looking for a bike for a very long time, I found what I was looking for at AGT. During my first visit I took a test ride and a few days later purchased a 2012 R1200RT which was in like new condition. The staff was very helpful and professional - especially Deanna Kennedy. Buying a big toy should be fun - and it was. You won't go wrong here."

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Ace Rickard - Hixson, TN

"The process of buying my Viking was trouble free. The purchase, accessories etc. all were a pleasant experience. I would definitely recommend Alcoa Good Times."

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Hank Hodge - Knoxville, TN

"Made several purchases from the Aloca Good Times. I wanted to say that my overall experience has been great. Everyone, especially Chris the Service Manager, has gone out of there way to help. This is what keeps me coming back!"

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William Cupp - Louisville, TN

"We bought our 2013 Can-am almost a year and we have really enjoyed it more and more each time we go for a ride. We recently took it back into the Service Department to have some up grades done. Chris and the other Techs did an awesome job. They kept us up to date on what they were doing and even let us come in and see it. They took time out of their day to send us pictures of what they were doing step by step. We would recommend Alcoa Good Times to all our family , friends, or anyone else that is looking for a Motorcycle, or Sports Utility Vehicle. Thanks again to Chris and all the guys in the Service Department for everything you guys have done for us"

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Rodney Bolster - Knoxville, TN

"I recently brought my Can-am Spyder RT in for service. The service staff were WONDERFUL!! Chris, the service manager, was great in explaining the service performed on my bike and he really went out of his way to take care of us. We were contacted and kept up to date on what was going on with my bike. I will definitely be coming back to Alcoa Good Times and recommending them to my friends!!"

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Jana Spradlin - Maryville, TN

"My experience with the service department exceeded expectations.."

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John Eschuk - Knoxville, TN

"Chris and his team in the service department did a great job, great people."

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Donnie Amburn - Maryville, TN

"I just wanted to tell you what a great experience I had today when I brought my Can Am spyder in for service. Chris and Paul took me in as soon as I arrived.They explained to me the work that needed to be done and the approximate time it would take. While the work was being performed, I waited in the customer lounge area. While there, the sales reps. took the time to talk with me and show me the new 2014 spyder models. Everyone I encountered today was both accommodating and professional. I was very well pleased with the care my service rep. took while completing the maintenance and look forward to returning when service is needed on my spyder."

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Cliff . - Greenville, TN